Product
Product management has transformed significantly in my 3 decades of experience, but it has still remained true to its original goals: how to meld business context to solving customer problems
Product
Having been in product management as long as I have, the evolution of the tools that do product management tasks, and while they are slick, they don't make you a product manager.
Product
For a long time, I was a sceptic, someone who resisted the use of GenAI in my day to day. I thought that it wouldn't be able to deliver the goods. That changed when we pivoted our development process, and the tools became an essential part of the workflow.
Newsletter
At a crossroads, is the Product Bistro worth keeping alive, or should it be allowed to slip into the long goodnight. Help me decide!
tech
OpenAI's ChatGPT is impressive, but the competition is catching up (and surpassing them in places). That is making their lack of a defensible moat an Achilles Heel.
Newsletter
A change is needed in the business, and instead of calling a consultancy, I turned to AI, and it was not disappointing. Is it good enough? No, but it is enough to prime the pump on the business transformation needed.
Corporate AI projects are not yet driving expected productivity gains, but don't read too much into it - yet.
Tales and tips from a lifetime of Product Management
The shift to AI summaries in searches leads to fewer click-throughs and thus a drastic fall off of ad revenue for media sites. This is driving a trend to the "newsletter" model.
A recent purchase with a Trade-in is leaving a sour taste. For a retail giant, their customer-fu is weak
No, I am not out of work, quite the contrary, I am about as indispensable as I can be. The good news is that means they keep throwing buckets of RSU’s at me. Over the past 8 years, I have assiduously avoided all the pressure to be elevated to
Now that I have re-joined the ranks of management, I am finding that access to a coach is immensely helpful in slaying some of my inner demons.
Self checkout software glitches triggers a Product Manager's PTSD...
Business trips often include entertainment. An annual conference and entertaining our #1 customer led to some interesting implications
An unexpected order drops, uncovering a salesperson who was working the refs, and inadvertantly fouling our operational efficiency. Look, I love big orders, but I also dislike surprises
Marketing. Telling people what they should buy. Simple, but at times extremely messed up.
A ham-handed effort and the vagaries of the role meant that a missed connection and a poor effort combine to become a walking joke that really wasn't funny.
Transparency is the key to growing as a product manager, but be aware that some people are threatened by honest and open communications
A decade plus of ZIRP, and the hangover from the COVID era supply chain disruption are in the rear view mirror, and automakers need to remember the old lessons of the market.
For product manager roles, the standard wisdom around resume creation and curation are not applicable. Be sure to get yourself on the best legs for your search