tech
OpenAI's Problem
OpenAI's ChatGPT is impressive, but the competition is catching up (and surpassing them in places). That is making their lack of a defensible moat an Achilles Heel.
Geoffrey Anderson
Newsletter
MBA? Nah bro.
A change is needed in the business, and instead of calling a consultancy, I turned to AI, and it was not disappointing. Is it good enough? No, but it is enough to prime the pump on the business transformation needed.
Product
AI and the Enterprise
Corporate AI projects are not yet driving expected productivity gains, but don't read too much into it - yet.
Newsletter
The Coming (web) Traffic Apocalypse
The shift to AI summaries in searches leads to fewer click-throughs and thus a drastic fall off of ad revenue for media sites. This is driving a trend to the "newsletter" model.
tech
Why Amazon, oh why
A recent purchase with a Trade-in is leaving a sour taste. For a retail giant, their customer-fu is weak
News
Shit, there goes 9 years…
No, I am not out of work, quite the contrary, I am about as indispensable as I can be. The good news is that means they keep throwing buckets of RSU’s at me. Over the past 8 years, I have assiduously avoided all the pressure to be elevated to
Executive Coaching
Now that I have re-joined the ranks of management, I am finding that access to a coach is immensely helpful in slaying some of my inner demons.
Product
The Curse of Product Management: Self Checkout Kiosks
Self checkout software glitches triggers a Product Manager's PTSD...
tales
Story Time: Post Conference Entertainment in Japan
Business trips often include entertainment. An annual conference and entertaining our #1 customer led to some interesting implications
tales
Story Time: The $4M Bluebird
An unexpected order drops, uncovering a salesperson who was working the refs, and inadvertantly fouling our operational efficiency. Look, I love big orders, but I also dislike surprises
Product
When I hate Marketing
Marketing. Telling people what they should buy. Simple, but at times extremely messed up.
tales
Story Time: Dead Man Walking
A ham-handed effort and the vagaries of the role meant that a missed connection and a poor effort combine to become a walking joke that really wasn't funny.